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Special Orders Online

Esslinger Company has over 100,000 items in stock. We can also help you find and order items that we do not normally stock or order to your specifications. Here at Esslinger we can order many products made by one of our many vendors and sometimes available exclusively to another store other than Esslinger’s. Our special order items may be non-cancelable and non-returnable. Your credit card will be charged at the time of order. Please call us at 800-328-0205 for more information. Please understand that some over-seas vendors will take longer than our average 7 to 14 business days order period. We do our best to keep you updated through out the whole process via e-mail. 

Step 1: Find the Product on Esslinger.com 
The more information you have about the product (manufacturer, model name, etc.), the easier it will be to locate the product. These items are displayed with red "Special Order" text, indicating how many days from order placement your item will arrive here.

Step 2: Making a Purchase on Esslinger.com.
After you have selected the product you want to order, click the Add to Cart button to place the item in your Shopping Cart. Continue through the checkout process to complete your order. 

(Shipping for special order item can be combined only with other Special Order Items)

Step 3: Tracking Orders. 
You can track your order in My Orders or click the link at the top of Esslinger.com that says “My Account”. 

Step 4: Receiving Your Items. 
When your Special Order item(s) arrives at our store, you will be sent an email to let you know your order has been shipped and an email to provide you with the tracking number. Special Order items require an average of 7 to 14 business days to arrive in store, but this time frame may vary by product and vendor. A tracking number will be e-mailed upon shipment to the e-mail you provide with your order. 
 


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