- How long does it generally take to process an order?
- What payment types do you accept?
- Can I place orders over the phone?
- If I want to place an order but do not want to enter my credit card online can I still place an order?
- If I leave the site and come back, will my shopping cart be remembered?
- Which carrier do you use to ship orders?
- Do you accept international orders?
- What countries do you ship to?
- How many coupon codes can I use on an order?
- I made a purchase on your website, can I cancel it?
- Do you sell or share any of my information (email, address, or phone number)?
- How do I track my package?
- Can I pick up my order?
- Will I be charged sales tax? What if I am tax exempt?
- What happens if there is something out of stock on my order?
- When you back order or hold my order till complete when will I be charged?
- I need an update on my partial shipped order?
- How do I get a copy of my invoice?
- What is your return/refund policy?
- What is Add to Wishlist?
- Do you have quantity discounts?
- Do you match prices?
- How can I tell if an item is in stock? Is there a way to find out before I place the order?
- Why can’t I find an item on your website that I saw or bought previously?
- How can I match, fit, or compare something that I own, or bought from you, to something I see on your web site?
- What is the size, shape, weight, or additional details of an item?
- Do you have a conversion chart?
- If I do not see something on your website, can it be special ordered?
- How do I keep up with news, specials, and new products? Facebook, email, Twitter, Youtube
- How do I get coupons?
- How do I request a catalog?
- Do you repair watches?
- Do you mount the stone if we purchase it from you?
- Can you recommend a watchmaker?
- If I visit Minnesota, is it possible to visit your company? Do you have a physical store?
- What are the best desktop internet browsers to use when visiting your website?